This site uses cookies for user authentication, optional permanent login and monitoring the number of page views (Google Analytics).
Do you agree with cookies being used in accordance with our Privacy policy? You can change your decision regarding the use of cookies on the Privacy page.

I want to know more

Horizons of Psychology :: Psihološka obzorja

Scientific and Professional Psychological Journal of the Slovenian Psychologists' Association

Indexed in:
Scopus
PsycINFO
Academic OneFile

Member of DOAJ and CrossRef

sien
CONTENTS FOR AUTHORS ABOUT EDITORIAL BOARD LINKS

Search

My Account

Most viewed articles

 

« Back to Volume 22 (2013)

flag Pojdi na slovensko stran članka / Go to the article page in Slovene


Emotion regulation requirements and affective forecasts regarding expected organizational changes

Bettina Kubicek, Erik Hoelzl & Christian Korunka

pdf Full text (pdf)  |  Views: 238  |  flagWritten in English.  |  Published: January 23, 2014

pdf https://doi.org/10.20419/2013.22.377  |  Cited By: CrossRef (1)

Abstract: In organizational change processes, employees develop expectations of future events and make affective forecasts about their affective reactions to these events. When making such affective forecasts, people often project their current affect onto future events without considering the unique characteristics of the events. Although affective forecasts have been assessed in several applied settings, only a few studies have examined work contexts. Therefore, the objective of this study was to assess whether employees making work-related affective forecasts also rely on current affect. Moreover, the study investigated whether employees whose work frequently requires regulation of their emotions are less likely to project their current work-related affect into the future. Cross-sectional data gathered from 1610 Austrian eldercare workers supported these assumptions. Employees relied heavily on current affect when making work-related affective forecasts. However, employees who reported that their work demanded high levels of emotion regulation exhibited a weaker relationship between current affect and predicted affect. We suggest that these findings have implications for understanding and managing organizational change processes.

Keywords: organizational change, emotional responses, prediction, emotional regulation, employees


Cite:
Kubicek, B., Hoelzl, E., & Korunka, C. (2013). Emotion regulation requirements and affective forecasts regarding expected organizational changes. Psihološka obzorja, 22, 1–13. https://doi.org/10.20419/2013.22.377


Reference list


Aiken, L. S., & West, S. G. (1991). Multiple regression: Testing and interpreting interactions. Newbury Park, CA, USA: Sage.

Arbuckle, J. L. (1995-2006). Amos 7.0.0. Spring House, PA, USA: Amos Development Corporation.

Barsade, S. G., & Gibson, D. E. (2007). Why does affect matter in organizations? Academy of Management Perspectives, 21, 36–59. CrossRef

Baumeister, R. F., Bratslavsky, E., Muraven, M., & Tice, D. M. (1998). Ego depletion: Is the active self a limited resource? Journal of Personality and Social Psychology, 74, 1252–1265. CrossRef

Baumeister, R. F., Vohs, K. D., & Tice, D. M. (2007). The strength model of self-control. Current Directions in Psychological Science, 16, 351–355. CrossRef

Berg, A. M. (2006). Transforming public services - transforming the public servant? International Journal of Public Sector Management, 19, 556–568. CrossRef

Bono, J. E., & Vey, M. A. (2005). Toward understanding emotional management at work: A quantitative review of emotional labor research. In C. E. J. Härtel, W. J. Zerbe, & N. M. Ashkanasy (Eds.), Emotions in organizational behavior (pp. 213–233). Mahwah, NJ, USA: Lawrence Erlbaum Associates.

Breaugh, J. A. (1983). Realistic job previews: A critical appraisal and future research directions. Academy of Management Review, 8, 612–619.

Brief, A. P., & Weiss, H. M. (2002). Organizational behavior: Affect in the workplace. Annual Review of Psychology, 53, 279–307. CrossRef

Brotheridge, C. M., & Grandey, A. A. (2002). Emotional labor and burnout: Comparing two perspectives of "people work". Journal of Vocational Behavior, 60(1), 17–39. CrossRef

Bryant, M., & Cox, J. W. (2006). The expression of suppression: Loss and emotional labour in narratives of organisational change. Journal of Management & Organization, 12, 116–130. CrossRef

Buehler, R., & McFarland, C. (2001). Intensity bias in affective forecasting: The role of temporal focus. Personality and Social Psychology Bulletin, 27, 1480–1493. CrossRef

Büssing, A., & Glaser, J. (2002). Das Tätigkeits- und Arbeitsanalyseverfahren für das Krankenhaus - Selbstbeobachtungsversion (TAA-KH-S) [Activity and work analysis in hospitals - self-report version (TAA-KH-S)]. Göttingen, Germany: Hogrefe.

Chaplin, W. F. (1991). The next generation of moderator research in personality psychology. Journal of Personality, 59, 143–178. CrossRef

Chau, S. L., Dahling, J. J., Levy, P. E., & Diefendorff, J. M. (2009). A predictive study of emotional labor and turnover. Journal of Organizational Behavior, 30, 1151–1163. CrossRef

Cheung, F., & Tang, C. (2010). The influence of emotional dissonance on subjective health and job satisfaction: Testing the stress-strain-outcome model. Journal of Applied Social Psychology, 40(12), 3192–3217. CrossRef

Côté, S., & Morgan, L. M. (2002). A longitudinal analysis of the association between emotion regulation, job satisfaction, and intention to quit. Journal of Organizational Behavior, 23, 947–962. CrossRef

Diestel, S., & Schmidt, K. H. (2010). Interactive effects of emotional dissonance and self-control demands on burnout, anxiety, and absenteeism. Journal of Vocational Behavior, 77(3), 412–424. CrossRef

Dunn, E. W., Brackett, M. A., Ashton-James, C., Schneiderman, E., & Salovey, P. (2007). On emotionally intelligent time travel: Individual differences in affective forecasting ability. Personality and Social Psychology Bulletin, 33(1), 85–93. CrossRef

Dunn, E. W., Wilson, T. D., & Gilbert, D. T. (2003). Location, location, location: The misprediction of satisfaction in housing lotteries. Personality and Social Psychology Bulletin, 29, 1421–1432. CrossRef

Dutton, J. E., Ashford, S. J., O'Neill, R., & Lawrence, K. (2001). Moves that matter: Issue selling and organizational change. Academy of Management Journal, 44, 716–737. CrossRef

Giæver & Hellesø, R. (2010). Negative experiences of organizational change from an emotions perspective: A qualitative study of the Norwegian nursing sector. Nordic Psychology, 62(1), 37–52. CrossRef

Gilbert, D. T., Gill, M. J., & Wilson, T. D. (2002). The future is now: Temporal correction in affective forecasting. Organizational Behavior and Human Decision Processes, 88, 430–444. CrossRef

Gillespie, J. Z., Barger, P. B., Yugo, J. E., Conley, C. J., & Ritter, L. (2011). The suppression of negative emotions in elder care. Journal of Managerial Psychology, 26, 566–583. CrossRef

Goodwin, R. E., Groth, M., & Frenkel, S. J. (2011). Relationships between emotional labor, job performance, and turnover. Journal of Vocational Behavior, 79, 538–548. CrossRef

Gooty, J., Gavin, M., & Ashkanasy, N. M. (2009). Emotions research in OB: The challenges that lie ahead. Journal of Organizational Behavior, 30, 833–838. CrossRef

Hagger, M. S., Wood, C., Stiff, C., & Chatzisarantis, N. L. D. (2010). Ego depletion and the strength model of self-control: A meta-analysis. Psychological Bulletin, 136, 495–525. CrossRef

Henderson, A. (2001). Emotional labor and nursing: An under-appreciated aspect of caring work. Nursing Inquiry, 8, 130–138. CrossRef

Hochschild, A. R. (1983). The managed heart: Commercialization of human feeling. Berkeley: University of California Press.

Hülsheger, U. R., & Schewe, A. F. (2011). On the costs and benefits of emotional labor: A meta-analysis of three decades of research. Journal of Occupational Health Psychology, 16(3), 361–389. CrossRef

Kiefer, T. (2002). Understanding the emotional experience of organizational change: Evidence from a merger. Advances in Developing Human Resources, 4, 39–61. CrossRef

Kiefer, T. (2005). Feeling bad: Antecedents and consequences of negative emotions in ongoing change. Journal of Organizational Behavior, 26, 875–897. CrossRef

Krohne, H. W., Egloff, B., Kohlmann, C.-W. & Tausch, A. (1996). Untersuchungen mit einer deutschen Form der Positive and Negative Affect Schedule (PANAS) [Studies with a German form of the Positive and Negative Affect Schedule (PANAS)]. Diagnostica, 42, 139–156.

Lee, T. T., Yeh, C.-H., & Ho, L.-H. (2002). Application of a computerized nursing care plan system in one hospital: Experiences of ICU nurses in Taiwan. Journal of Advanced Nursing, 39, 61–67. CrossRef

Liu, Y., & Perrewé, P. L. (2005). Another look at the role of emotion in the organizational change: A process model. Human Resource Management Review, 15, 263–280. CrossRef

Loewenstein, G. (2007). Affect regulation and affective forecasting. In J. J. Gross (Ed.), Handbook of emotion regulation (pp. 180–203). New York, NY, USA: The Guilford Press.

Loewenstein, G., O'Donoghue, T., & Rabin, M. (2003). Projection bias in predicting future utility. The Quarterly Journal of Economics, 118, 1209–1248. CrossRef

Loewenstein, G., & Schkade, D. (1999). Wouldn't it be nice?: Predicting future feelings. In D. Kahneman, E. Diener, & N. Schwarz (Eds.), Well-being: The foundations of hedonic psychology (pp. 85–105). New York, NY, USA: Russell Sage Foundation.

MacInnis, D. J., Patrick, V., & Park, C. W. (2006). Looking through the crystal ball: Affective forecasting and misforecasting in consumer behavior. Review of Marketing Research, 2, 43–80. CrossRef

McClelland, G. H., & Judd, C. M. (1993). Statistical difficulties of detecting interactions and moderator effects. Psychological Bulletin, 114, 376–390. CrossRef

Mossholder, K. W., Settoon, R. P., Armenakis, A. A., & Harris, S. G. (2000). Emotion during organizational transformations: An interactive model of survivor reactions. Group & Organization Management, 25, 220–243. CrossRef

Muraven, M., & Baumeister, R. F. (2000). Self-regulation and depletion of limited resources: Does self-control resemble a muscle? Psychological Bulletin, 126, 247–259. CrossRef

Newman, S., & Lawler, J. (2009). Managing health care under New Public Management: A Sisyphean challenge for nursing. Journal of Sociology, 45, 419–432. CrossRef

Nielsen, L., Knutson, B., & Carstensen, L. L. (2008). Affect dynamics, affective forecasting, and aging. Emotion, 8, 318–330. CrossRef

Oaten, M., & Cheng, K. (2006). Improved self-control: The benefits of a regular program of academic study. Basic and Applied Social Psychology, 28(1), 1–16. CrossRef

Pedersen, T., Friman, M., & Kristensson, P. (2011). Affective forecasting: Predicting and experiencing satisfaction with public transportation. Journal of Applied Social Psychology, 41(8), 1926–1946. CrossRef

Podsakoff, P. M., MacKenzie, S. B., Lee, J.-Y., & Podsakoff, N. P. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88(5), 879–903. CrossRef

Read, D., & van Leeuwen, B. (1998). Predicting hunger: The effects of appetite and delay on choice. Organizational Behavior and Human Decision Process, 76(2), 189–205. CrossRef

Robbins, T. L., & DeNisi, A. S. (1994). A closer look at interpersonal affect as a distinct influence on cognitive processing in performance evaluations. Journal of Applied Psychology, 79, 341–353. CrossRef

Robinson, M. D., & Clore, G. L. (2002). Belief and feeling: Evidence for an accessibility model of emotional self-report. Psychological Bulletin, 128, 934–960. CrossRef

Schmidt, K. H., & Neubach, B. (2007). Self-control demands: A source of stress at work. International Journal of Stress Management, 14, 398–416. CrossRef

Schmidt, K. H., Neubach, B., & Heuer, H. (2007). Self-control demands, cognitive control deficits, and burnout. Work & Stress, 21(2), 142–154. CrossRef

Sy, T., Côté, S., & Saavedra, R. (2005). The contagious leader: Impact of the leader's mood on the mood of group members, group affective tone, and group processes. Journal of Applied Psychology, 90, 295–305. CrossRef

Tiedens, L. Z., & Linton, S. (2001). Judgment under emotional certainty and uncertainty: The effects of specific emotions on information processing. Journal of Personality and Social Psychology, 81, 973–988. CrossRef

Totterdell, P., Parkinson, B., Briner, R. B., & Reynolds, S. (1997). Forecasting feelings: The accuracy and effects of self-predictions of mood. Journal of Social Behavior and Personality, 12, 631–650.

Wang, J., Novemsky, N., & Dhar, R. (2009). Anticipating adaptation to products. Journal of Consumer Research, 36, 149–159. CrossRef

Watson, D., Clark, L. A., & Tellegen, A. (1988). Development and validation of brief measures of positive and negative affect: The PANAS scales. Journal of Personality and Social Psychology, 54(6), 1063–1070. CrossRef

Wilson, T. D., & Gilbert, D. T. (2003). Affective forecasting. In M. P. Zanna (Ed.), Advances in Experimental Social Psychology (Vol. 35, pp. 345–411). San Diego, CA, USA: Academic Press. CrossRef

Wilson, T. D., & Gilbert, D. T. (2005). Affective forecasting; Knowing what to want. Current Directions in Psychological Science, 4(3), 131–134. CrossRef

Wilson, T. D., Wheatley, T., Meyers, J. M., Gilbert, D. T., & Axsom, D. (2000). Focalism: A source of durability bias in affective forecasting. Journal of Personality and Social Psychology , 78, 821–836. CrossRef

Woodzicka, J. A., & LaFrance, M. (2001). Real versus imagined gender harassment. Journal of Social Issues, 57, 15–30. CrossRef

Wright, T. A., Cropanzano, R., & Meyer, D. G. (2004). State and trait correlates of job performance: A tale of two perspectives. Journal of Business and Psychology, 18 , 365–383. CrossRef

Zapf, D. (2002). Emotion work and psychological well-being. A review of the literature and some conceptual considerations. Human Resource Management Review, 12, 237–268. CrossRef

Zapf, D., & Holz, M. (2006). On the positive and negative effects of emotion work in organizations. European Journal of Work and Organizational Psychology, 15(1), 1–28. CrossRef

Zapf, D., Vogt, C., Seifert, C., Mertini, H., & Isic, A. (1999). Emotion work as a source of stress: The concept and development of an instrument. European Journal of Work and Organizational Psychology, 8(3), 371–400. CrossRef


Cited By via CrossRef (1)

Effective ICT use for Digital Innovation: An Actualized Affordance Perspective through ICT enabled Design Thinking
       Anuragini Shirish, Shirish C. Srivastava, Imed Boughzala
       Systèmes d'information & management, 2021
       https://doi.org/10.3917/sim.212.0007


« Back to Volume 22 (2013)