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Zahteve po regulaciji čustev in napovedi čustev glede pričakovanih organizacijskih sprememb
Bettina Kubicek, Erik Hoelzl in Christian Korunka
Polno besedilo (pdf) | Ogledi: 233 | Napisan v angleščini. | Objavljeno: 23. januar 2014
https://doi.org/10.20419/2013.22.377 | Citati: CrossRef (1)
Povzetek: Med procesi organizacijskih sprememb zaposleni razvijejo določena pričakovanja glede prihodnjih dogodkov in oblikujejo napovedi glede lastnih čustvenih reakcij v prihodnosti. Ko oblikujejo napovedi, ljudje pogosto projicirajo trenutna čustva na prihodnje dogodke brez upoštevanja nekaterih edinstvenih značilnosti teh dogodkov. Čeprav so napovedi čustev proučevali na številnih področjih, jih je le malo bilo izvedeno v delovnih okoljih. S tem razlogom, je bil namen pričujoče raziskave ugotoviti, ali napoved z delom povezanih čustev temelji na trenutnih čustvih. Nadalje je pričujoča raziskava proučevala, ali so tisti zaposleni, katerih delo pogosto zahteva regulacijo čustev, v manjši meri nagnjeni k projekciji trenutnih čustev na prihodnje dogodke. Prečna raziskava, ki je zajemala 1610 avstrijskih zaposlenih na področju nege in oskrbe starostnikov, je potrdila omenjene domneve. Pri oblikovanju napovedi o prihodnjih z delom povezanih čustev se zaposleni pogosto oprejo na trenutna čustva. Po drugi strani pa je pri tistih, katerih delo zahteva visoko stopnjo regulacije čustev, odnos med trenutnimi čustvi in napovedanimi šibkejši. Omenjeni rezultati imajo implikacije za razumevanje in upravljanje s procesi organizacijskih sprememb.
Ključne besede: organizacijske spremembe, čustveni odzivi, napovedovanje, uravnavanje čustev, zaposleni
Citiraj:
Kubicek, B., Hoelzl, E. in Korunka, C. (2013). Emotion regulation requirements and affective forecasts regarding expected organizational changes. Psihološka obzorja, 22, 1–13. https://doi.org/10.20419/2013.22.377
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